Delivery and costs
How does our delivery service work?
When your order is shipped, we will send you a link by e-mail that will lead you to your follow-up information as soon as your package has been shipped from our warehouse. You will just have to click on "Follow this orderAnd you will be redirected to the carrier's tracking page.
For products requiring 48 hours of preparation such as weavings, closed, frontal, HD front, ponytails and Hair care products:
Method | Delivery | Condition | Rate | |
France | EXPRESS | 1 to 2 days | — | 15,00€ |
STANDARD | 48h | — | 9,00€ | |
48h | € 100.00 and more | Free | ||
RELAY POINT | 48h | — | 5,00€ | |
48h | € 100.00 and more | Free | ||
Click and Collect | — | Free | ||
Europe | STANDARD | 2 to 5 days | 0,00 €–99,99 € | 15,00€ |
2 to 5 days | € 100.00 and more | 9,00€ | ||
2 to 5 days | € 200.00 and more | Free | ||
RELAY POINT | — | 12,00€ | ||
€ 200.00 and more | Free | |||
DOM TOM | STANDARD | 3 to 5 days | — | 19,00€ |
3 to 5 days | € 100.00 and more | 15,00€ | ||
3 to 5 days | € 300.00 and more | Free | ||
RELAY POINT | — | 15,00€ | ||
€ 300.00 and more | Free |
For products requiring 3 to 5 days of preparation such as Wigs without personalization:
Method | Delivery | Condition | Rate | |
France | PARIS | 2h | € 150.00 and more | 15,00€ |
EXPRESS | 24h | — | 15,00€ | |
STANDARD | 48h | — | 9,00€ | |
48h | € 150.00 and more | Free | ||
RELAY POINT | 48h | — | 5,90€ | |
48h | € 150.00 and more | Free | ||
Click and Collect | — | Free | ||
Europe | STANDARD | 3 to 5 days | — | 15,00€ |
3 to 5 days | € 200.00 and more | Free | ||
RELAY POINT | — | 12,00€ | ||
DOM TOM | STANDARD | 5 to 7 days | — | 25,00€ |
5 to 7 days | 100,00 €–199,00 € | 19,00€ | ||
5 to 7 days | € 300.00 and more | Free | ||
RELAY POINT | — | 15,00€ | ||
€ 300.00 and more | Free |
For products requiring at least 5 days of preparation such as Wigs with personalization and the clips-in.
Method | Delivery | Condition | Rate | |
France | PARIS | 2h | € 150.00 and more | 15,00€ |
EXPRESS | 24h | — | 15,00€ | |
STANDARD | 48h | — | 9,00€ | |
48h | € 150.00 and more | Free | ||
RELAY POINT | 48h | — | 5,90€ | |
€ 150.00 and more | Free | |||
Click and Collect | — | Free | ||
Europe | EXPRESS | 2 to 3 days | — | 19,00€ |
STANDARD | 3 to 5 days | — | 12,00€ | |
3 to 5 days | € 200.00 and more | Free | ||
RELAY POINT | 3 to 5 days | — | 12,00€ | |
3 to 5 days | € 200.00 and more | Free | ||
DOM TOM | STANDARD | 3 to 5 days | 19,00€ | |
3 to 5 days | 150,00 €–199,00 € | 15,00€ | ||
3 to 5 days | € 300.00 and more | Free | ||
RELAY POINT | 3 to 5 days | — | 15,00€ | |
3 to 5 days | € 300.00 and more | Free |
POURQUOI LE RAW HAIR ?
Imaginez un cheveu naturel et tellement résistant que vous pouvez tout faire avec, un cheveu qui garde son éclat même après de nombreux lissages ou différentes colorations.
Le Raw Hair est un cheveu vierge qui vient d'Inde. Ce cheveu est dit précieux car il n'a subi aucun traitement chimique ; il reste, à ce jour, la meilleure qualité de cheveux naturels dans l'offre capillaire.
Velvety Paris vous offre une expérience capillaire qui va changer votre look à tout jamais.