Delivery and costs
How does our delivery service work?
When your order is shipped, we will send you a link by e-mail that will lead you to your follow-up information as soon as your package has been shipped from our warehouse. You will just have to click on "Follow this orderAnd you will be redirected to the carrier's tracking page.
For products requiring 48 hours of preparation such as weavings, closed, frontal, HD front, ponytails and Hair care products:
Method | Delivery | Condition | Rate | |
France | EXPRESS | 1 to 2 days | — | 15,00€ |
STANDARD | 48h | — | 9,00€ | |
48h | € 100.00 and more | Free | ||
RELAY POINT | 48h | — | 5,00€ | |
48h | € 100.00 and more | Free | ||
Click and Collect | — | Free | ||
Europe | STANDARD | 2 to 5 days | 0,00 €–99,99 € | 15,00€ |
2 to 5 days | € 100.00 and more | 9,00€ | ||
2 to 5 days | € 200.00 and more | Free | ||
RELAY POINT | — | 12,00€ | ||
€ 200.00 and more | Free | |||
DOM TOM | STANDARD | 3 to 5 days | — | 19,00€ |
3 to 5 days | € 100.00 and more | 15,00€ | ||
3 to 5 days | € 300.00 and more | Free | ||
RELAY POINT | — | 15,00€ | ||
€ 300.00 and more | Free |
For products requiring 3 to 5 days of preparation such as Wigs without personalization:
Method | Delivery | Condition | Rate | |
France | PARIS | 2h | € 150.00 and more | 15,00€ |
EXPRESS | 24h | — | 15,00€ | |
STANDARD | 48h | — | 9,00€ | |
48h | € 150.00 and more | Free | ||
RELAY POINT | 48h | — | 5,90€ | |
48h | € 150.00 and more | Free | ||
Click and Collect | — | Free | ||
Europe | STANDARD | 3 to 5 days | — | 15,00€ |
3 to 5 days | € 200.00 and more | Free | ||
RELAY POINT | — | 12,00€ | ||
DOM TOM | STANDARD | 5 to 7 days | — | 25,00€ |
5 to 7 days | 100,00 €–199,00 € | 19,00€ | ||
5 to 7 days | € 300.00 and more | Free | ||
RELAY POINT | — | 15,00€ | ||
€ 300.00 and more | Free |
For products requiring at least 5 days of preparation such as Wigs with personalization and the clips-in.
Method | Delivery | Condition | Rate | |
France | PARIS | 2h | € 150.00 and more | 15,00€ |
EXPRESS | 24h | — | 15,00€ | |
STANDARD | 48h | — | 9,00€ | |
48h | € 150.00 and more | Free | ||
RELAY POINT | 48h | — | 5,90€ | |
€ 150.00 and more | Free | |||
Click and Collect | — | Free | ||
Europe | EXPRESS | 2 to 3 days | — | 19,00€ |
STANDARD | 3 to 5 days | — | 12,00€ | |
3 to 5 days | € 200.00 and more | Free | ||
RELAY POINT | 3 to 5 days | — | 12,00€ | |
3 to 5 days | € 200.00 and more | Free | ||
DOM TOM | STANDARD | 3 to 5 days | 19,00€ | |
3 to 5 days | 150,00 €–199,00 € | 15,00€ | ||
3 to 5 days | € 300.00 and more | Free | ||
RELAY POINT | 3 to 5 days | — | 15,00€ | |
3 to 5 days | € 300.00 and more | Free |
WHY RAW HAIR?
Imagine natural hair that is so strong that you can do anything with it, hair that keeps its shine even after numerous straightenings or different colorings.
Raw Hair is virgin hair that comes from India . This hair is said to be precious because it has not undergone any chemical treatment ; To this day, it remains the best quality natural hair on offer.
Velvety Paris offers you a hair experience that will change your look forever.